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InMotion Hosting Review

InMotion Hosting Review

InMotion Hosting (started in 2001) is one of the best web hosting companies around. If you're running a website for your business, you'll be happy to know that they're commonly rated as the best business and ecommerce web hosting provider. They usually get this distinction due to their excellent reliability and top-notch technical support. Additionally, we've basically only heard good things from their customers, and you'll find that they're typically rated very high at all of the customer review sites.

Key Features

InMotion Hosting ranks #2 on our list of the Best Web Hosting Companies. Like HostGator, their shared hosting plans are also some of the best in the industry and offer considerably more resources than you'll find at most other hosting companies.

  • Unlimited Disk Space and Bandwidth
  • Unlimited Email Accounts
  • 90 Day Money Back Guarantee
  • 24/7 U.S. Based Phone, Email, and Live Chat Support
  • 99.9% Uptime Guarantee
  • Free Premium Web Site Builder
  • Popular cPanel Control Panel
  • Choice of Data Center - You get to pick where your server is located.

InMotion Hosting ranks #2 on our list of the Best VPS Hosting Companies. All of their plans come with a full cPanel control panel license, which usually costs extra at most hosting companies.

  • As low as $39.95/month
  • Choice of Data Center - You get to pick where your server is located.
  • State of the Art Network & Hardware
  • RAID 10 Fault Tolerant Disk Space
  • Free Full cPanel License
  • 90 Day Money Back Guarantee
  • Unlimited Websites on 1 Account
  • 24/7/365 U.S. Phone, Email, & Live Chat Support

InMotion Hosting ranks #2 on our list of the Best Dedicated Hosting Companies. All of their servers use quality Dell hardware and come with full support if you don't want to manage the server yourself.

  • As low as $199.95/month
  • 100% Dell Servers
  • Dual & Quad Core CPUs
  • 3 Bandwidth Providers to Ensure Reliability
  • 30 Day Money Back Guarantee
  • Optional Root Access
  • Popular cPanel Control Panel
  • True Comprehensive Support

InMotion Hosting Review

Below, you'll find our review for InMotion Hosting . We rated them in four areas: Reliability, Customer Feedback, Support, and Overall Value, and they did really well in all of the areas.

For more detailed information about how they did in each of the four areas, click the corresponding section headers below.


High Reliability

InMotion Hosting is commonly quoted as being the best hosting company for businesses because they are extremely reliable. We also monitor multiple web sites that are hosted with them, and we can agree that they live up to their reputation.

High-end Hardware

The hardware they use for their business hosting plans is really good, which leads to a very responsive web site.

3 Independent Internet Providers to Ensure Reliability

InMotion Hosting uses 3 independent internet providers, so if one of them is ever experiencing problems, the smart routing system seamlessly reroutes to a different provider to reduce slowdowns.

RAID 10 Fault Tolerant Disk Space

Their VPS hosting plans all use RAID 10 fault tolerant disk space, so if one of the hard drives on your server ever fails, your website will not be affected.

Customer Feedback

Excellent Customer Reviews

Almost everything we've heard about InMotion Hosting has been favorable, and they're frequently rated very high in customer reviews that we've read.

A- Better Business Bureau (BBB) Rating

InMotion Hosting is accredited by the BBB and is currently rated A-. Compared with the rest of the web hosting industry, there really haven't been many complaints, and their BBB report shows that they've properly handled any complaints that have come up, so you can expect them to live up to their end of the bargain.


Top Technical Support

InMotion Hosting is also well known for their excellent U.S. based technical support, which is known for being helpful and quick to respond. You can get ahold of them 24/7/365 by phone, email, or live chat.

True Comprehensive Support

They also offer something they call true comprehensive support on their VPS and dedicated plans. This basically means you'll get fully managed hosting where they'll fix any problems that come up, install software and security updates for you, and anything else that you need.

Most hosting companies require you to do all of this yourself (or charge extra), so this really is a great feature if you don't want to have to deal with maintaining the system yourself.

Overall Value

Great Money Back Guarantee

InMotion Hosting offers a 90 day money back guarantee on their shared and VPS hosting plans, which is one of the best in the industry.

They also offer a 30 day money back guarantee on their dedicated hosting plans. Most hosting companies don't offer any money back guarantee on their dedicated hosting plans because it's more work to setup a dedicated server, so this is really a great added bonus and shows that they want you to be satisfied.

Limited Number of Web Sites on 1 Account with Shared Hosting Plans

This probably isn't an issue for most people, since they usually only run a few websites, but InMotion Hosting does limit how many websites you can host on one account with their shared hosting plans. You can host up to 2, 6, or 25 websites depending on the plan you pick. Keep in mind that these limits are only for their shared hosting plans--their VPS and dedicated plans let you host unlimited websites.

If these limits aren't enough for you, we'd recommend Host Gator, which allows unlimited websites on their Baby Plan.

Limited VPS Upgrade Options

InMotion hosting has 3 great VPS hosting plans, but some companies, such as Host Gator, have 9. Having more plans makes it easy to pick the plan that best meets your needs (and price range). It also makes it easy to incrementally upgrade your plan as you need more resources.

However, we're not saying that this is a deal breaker or anything because (in all fairness) when you get to HostGator's high-end plans, you're in the price range of dedicated hosting, so VPS hosting may not be the best option at that point.

Still, a Really Great Value Overall

Even with the two limitations mentioned above, we still highly recommend InMotion Hosting. They're one of the most reliable hosting companies around and are definitely well suited for business or ecommerce websites.